Anyone else get scammed? Cancel free trial but doesnt actually cancel and they charge your account. Cant talk to a real person and they just route your refund inquiry around. Crooks. DO NOT do business with these people.
Topic summary
A user reports being charged after attempting to cancel their Shopify free trial, claiming the cancellation didn’t process properly.
Key Issues:
- Free trial allegedly not canceled despite user action
- Unexpected charges applied to account
- Difficulty reaching customer support (no access to live representatives)
- Refund request reportedly being redirected without resolution
Current Status:
- The complaint remains unresolved
- No responses from other users or Shopify representatives yet
- User warns others against using the service based on this experience