Hi,
I’m looking for a solution to sell a physical product using Shopify Payments (including Klarna/Stripe), and at the same time let the customer subscribe to a recurring monthly service linked to that product.
I want the customer to be able to upgrade, downgrade, start, or cancel the service from their account on my Shopify storefront.
Is there an app or setup that supports this?
Thanks in advance!
Jonte
@jonte_rav you may want to look into the Recharge App, which is built for Subscription products. Search the Shopify App store and you can read more about it.
Hey @Emma_at_Trepoly and thanks for the quick response. I’m not sure the Recharge App offers bundling with physical product sale together with a bundled subscription, but are you sure about that?
Have reviewed all the subscription apps but haven’t found “the one” yet..
So in Recharge you can set an amount for the first purchase, say $100 (Physical product + Subcription) and then have the recurring charges be $50 for example. This way the customer is buying the physical product, paying for it, while at the same time being enrolled on the recurring subscription. Am I understanding your structure correctly? Also Recharge has a feature where you can have 2 SKU’s linked together, first SKU is the Physical product and the 2nd SKU is the Subscription only. You can set a rule to switch from the 1st SKU to the 2nd after a certain amount of time (30 days for example). We’ve done that before. It is called “SKU swap” if you want to Google that. “Recharge SKU Swap Rule”.
Hey @Emma_at_Trepoly and thanks again.
We plan to offer the following:
1 – Home alarm (no subscription)
Customers purchase the hardware only, with payment handled via Klarna (one-time payment or installment).
2 – Home alarm with monthly subscription
Customers purchase the hardware via Klarna, and subscribe to a recurring monthly service for alarm monitoring.
The subscription is managed through the customer’s account on our Shopify storefront.
3 – Subscription only (for existing hardware users)
Customers who previously purchased the alarm without a subscription (Option 1) can later activate the monitoring service from their account.
Key challenge:
Customer account data from the Shopify storefront needs to be integrated with the alarm system backend, so that the monitoring service is automatically activated or deactivated based on the subscription status.
The selling of the 3 options is easy, Recharge can handle it. The Key Challenge would need to be addressed via an API call between your Shopify store and the monitoring service system to activate/deactivate service based on the Subscription status. It’s doable, but we are talking 2 different things that need to happen and 3 systems working in tandem (Shopify, Recharge, Security Service System).
Try “Easy⇢Pie Shopify Stripe Checkout”, and do not pay any additional commission, Stripe deducts its fees from the payments. This solution also supports many payment methods supported by your Stripe account.
Subscriptions with Klarna is in Private Preview mode on Stripe. So once it’s available to everyone, you can also start accepting subscriptions with Klarna via Stripe. For detailed information, review the Stripe Klarna documentation page.
You can access all subscriptions information with Stripe API.
Thanks