Send survey via email

Technical Q&A
1

Hi all,

My shop has been losing customers lately and I would like to send a survey to all subscribers via email and receive feedback from my current subscribers.

Is this possible to do? Is there perhaps an app that can do this?

I use the Dawn theme.

Thank you!

2

Hi @Csut ,

Yes, it’s definitely possible to send a survey to your subscribers via email and collect feedback from your current customers. This can help you understand their needs better and make improvements to your shop.

There are several apps that can help you create and distribute surveys effectively. Here are two great options:

POWR Survey (https://apps.shopify.com/powr-survey) – This app allows you to create custom surveys with multiple question types. You can embed the survey on your website or share it via email to gather insights from your customers.

Zigpoll (https://apps.shopify.com/zigpoll)––) A powerful survey and polling tool that integrates well with Shopify. You can send email surveys, collect anonymous feedback, and even offer incentives to encourage responses.

Both apps provide valuable analytics, helping you understand customer feedback and make data-driven decisions.

If you’re using an email marketing tool like Shopify Email, Klaviyo, or Omnisend, you can easily include the survey link in your next email campaign.

Hope this helps! Let me know if you need further assistance. :blush:

3

Hey @Csut ,

Yep, you can absolutely send a survey to your email subscribers to get feedback! A super easy way to do this is by using an app like Gojiberry https://apps.shopify.com/gojiberry —it lets you create custom surveys that match your brand (even with the Dawn theme) and share them via email.

Here’s why Gojiberry is a great choice:

  • Super easy to set up – No coding, setup in just 1 min.
  • Works with email – Generate a survey link and send it via Shopify Email, Klaviyo, or whatever email tool you’re using.
  • Get real insights – Find out why customers are leaving and what you can do to keep them.
  • Most affordable option – If you ever want to upgrade for advanced features, Gojiberry is by far the best deal out there.

You can start with a free plan and see how it works for you. Hope this helps, and let me know if you have any questions! :blush:

Amee

Gojiberry Team