A Shopify store owner reports a pricing discrepancy issue with their CAD-based shop. A product listed at $7.99 CAD displays incorrectly as $4.42 USD in the customer’s shopping cart—significantly lower than the proper conversion rate. During checkout, the price then changes to $6.00 USD, which appears to be the correct converted amount.
The store owner is seeking an explanation for why prices would fluctuate this way, as they cannot identify the cause of this behavior.
Current Status:
Hi all,
My shop is in CAD. The product is $7.99cad. For some reason it is showing as $4.42usd in the customers shopping cart, which is too low even with the converstion. When the customer is checking out the prices changes to $6.00usd (which is probably the correct price). I can’t find an explanation as to why this would happen.
Does anyone know why the prices would change like this?
Thank you.
Hi @Gabe16
What’s currency you are setting for your store?
CAD, Canada
