Shop freezes when clicking on image, PayPal Error Message, No Cookie Banner anymore. Please Help!

Technical Q&A
1

Hello there,

just recently my shop has a number of issues. I have not changed any theme code or even any settings:

  • PayPal Express Checkout Button is not showing/loading on product page and instead presenting an Error Message that PayPal is not working. But PayPal works fine via standart checkout

  • Images freezing the entire shop when clicked on

  • Cookie banner (Complianz GDPR) not working/showing up at all

Something is seriusly wrong. Since several Apps/Plugins (PayPal) are not working properly. Is this just a Shopfiy Server Issue because of Christmals shopping overload?

Here is the URL to my shop: https://www.davincipeak.com/

I am thankful for every idea and help.

Merry Christmas to you all

2

You can try to turn off the Complianz GDPR Cookie Consent app and check again

3

Hi @Torrance

I do not think it is Shopify issue, overload was at Black Friday and t was just fine.

For cookie there is an error “4356982.js:14 Uncaught (in promise) TypeError: Cannot redefine property: src” and could be that is blocking clicking on images. Check if you maybe have 2 times in theme.liquid, maybe, a call to that script. But like @Dan-From-Ryviu try to turn off or remove and try then. Also, contact developers for both cookie and Paypal app, maybe some things happen from time to time and they know a fix.

4

Problem solved. It was really just the Cookie App. Feel stupid i havent tried this right away.
Thank you so much!