A customer placed an order through a Shopify-based shop but never received their items. Multiple other customers are also reporting similar issues on Instagram, with their comments appearing to be deleted by the shop.
Key Concerns:
Customer’s Question:
Seeking information about:
This appears to be an unresolved issue with the customer looking for guidance on next steps and reporting mechanisms.
I have placed an order with a shop using the Shopify platform and have not received anything from them. Several other customers have been inquiring through Instagram comments which all seem to be deleted.
Is there any support for customers or a way to report a shop using the Shopify platform to potentially scam customers?