Since the new update i have not been able to login to the shopify app with any of my account when i do it says Something has gone wrong and the page could not be displayed. And i did all i can do to make the app work and it just does not wannabe.
Topic summary
Login failure in the Shopify mobile app after a recent update. The user consistently sees: “Something has gone wrong and the page could not be displayed,” despite multiple attempts to fix it.
Suggested steps:
- Update the app to the latest version, clear cache, or reinstall.
- Ensure a stable internet connection.
- Try logging in from a different device.
- Contact Shopify Support if the issue persists.
Current status:
- The user has already tried all suggested steps except logging in from another phone/device.
Outcome and next actions:
- No resolution yet. The immediate next step is to test login on a different device. If unsuccessful, escalate to Shopify Support.
Open questions:
- Whether the problem is device-specific or account-wide remains unknown.
- No confirmation of a broader bug tied to the latest app update.
@Unknown If you’re unable to log in to the Shopify app and receive an error message, try updating the app to the latest version and clearing the app cache or reinstalling it. Ensure you have a stable internet connection and attempt to log in from a different device. If the issue persists, contact Shopify support for further assistance. These steps should help resolve the login issue and allow you to access your account.
I’ve tryed all that except login In from another phone