Shopify completely misreporting my analytics

I have noticed that Shopify is completely misreporting my analytics. It’s not even close. Sometimes the visitors double for a day but Google Analytics confirms it is wrong. The conversion rate is never right. Anyone else have this issue or a fix?

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I am having the exact same problem. When I compare todays data to yesterday it inflates yesterdays figures. This seems to be happening since the beginning of March. I contacted Shopify support and they said they were going to refresh my dashboard cache - big mistake as now my website is going down intermittently :disappointed_face: Trying and failing to get Shopify to fix it.

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Oh god guess I won’t be going to Shopify to fix I can’t afford to lose a day’s sales at the moment. Will have to put up with the incorrect reporting. Think mine started around start of March too. And I had a couple customers say my website was down too. Please let me know if you get a fix and good luck Jo

Same, it’s totally whack. I can’t even see what I’ve made today!

I have the same issue. They dont communicate about this massive issue they have. Cause of this my data at Meta and Google are incorrect. I can not analyse anymore if my ads are doing well. We should get a compensation for their lack of communication and not providing the service they should give.

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Having the same problem and it’s extremely frustrating, can’t track any data accurately. Nor track if landing pages are peforming better. I have a 0% conversion rate while making lots of sales. The visitor count is arround 35-75 while it should be close to 700. Everything is completely off and I’m not being updated about any improvements…

Agreed, compensation is the least they can do. This is ridicoulous.