Hi
Hoping someone can help clarify. I have been looking at the Shopify transaction fees (we use Shopify Payments) and when I calculate them myself based on the Basic plans rate i get a different number to what Shopify is actually charging.
Example: Order Total = €9.95, Shopify fee = €0.58, however when I use the Shopify basic plan calculation it should be €0.46
Basic Plan Rate = 2.2% + 0.25c
2.2% of €9.95 = 0.22 then 0.22 + 0.25 = €0.47 not €0.58
Anyone shed some light on what I am doing wrong?
Thanks in advance