Hello
Shopify deleted my account when I added my bank account on Shopify payment.
can anyone help me?
Topic summary
A user’s Shopify account was deleted immediately after adding bank account information to Shopify Payments.
Possible causes identified:
- Verification issues with the bank account details
- Potential policy violations triggered during the payment setup process
Recommended action:
Contact Shopify support directly to:
- Understand the specific reason for account deletion
- Explore options for account reinstatement
The issue remains unresolved, with no official response or confirmation of whether the account can be recovered.
If Shopify deleted your account after adding your bank account to Shopify Payments, it could be due to a verification issue or a policy violation. Shopify may have suspended your account because of issues with the bank account information. I recommend reaching out to Shopify support directly to get specific details about why your account was deleted and to inquire if it can be reinstated.