Hi,
Can anyone advise on how to create a workflow that sends an internal email if an order is modified after it was paid and/or an invoice was send for the additional amount?
Alternatively, what are other ways to notify internally when an order is updated after it was paid, increasing the order value?
Both of the apps “Order Editing Portal” and “Flow Helper” have order editing triggers, if you use one of those.
Using just Flow, you can get orders that were updated by using a scheduled time trigger + “Get order data”. That allows you to group the edits into a single email that is sent periodically. In the query for get order data, in addition to a timeframe, you can add something like “financial_status:paid OR financial_status:overdue”. I’m not sure if you can reliably tell the sequence of events…you might be able to use the transactions on the order to get the times you need.
I cant find any of those apps! Can you please advise or share their link?
I need to get an email if any staff edited an order, or if any staff issued a refund. please advise
Not sure where you are looking, but they are available in the app store and via Flow (if you uncheck “installed apps” when searching for a task)