Shopify flow - how to create internal notification flow for unfulfilled orders

[SimonU]

Hi,

I would like to create a flow for 2 things:

1. Unfulfilled orders

2. Authorized (not yet captured)

It should start 30 days after an order has been received.

After checking the 2 points it should send any cases internally to our customer service (shared inbox email).

How do I create that in Shopify flow?
Thx

[RPiii]

You might try to create a workflow with an Order created trigger, followed by a Wait step of 30 days, followed by a condition that checks if the order is not fulfilled and is capturable, followed by a Send internal email step.