Issue: A UK store offers express shipping to the US (typically 1–3 days). Despite configuring an international express rate of 2–11 days in both Shopify and Google Merchant Center (GMC), Google Shopping in the US shows 6–20 day delivery. An attached image highlights this discrepancy.
Concern: Longer quoted delivery times on Google may deter customers. The merchant wants Google to display the express option/accurate delivery window.
Recommended action: In Google Merchant Center Classic, submit shipping data verification so Google can validate and align delivery estimates with the merchant’s settings. Google indicates it can take a few weeks for the displayed delivery days to reflect verified data.
Context: GMC (Google Merchant Center) controls how shipping times appear on Google Shopping; verification helps synchronize merchant-provided rates with Google’s displayed estimates.
Status: Merchant acknowledged the guidance. Resolution pending completion of shipping data verification and subsequent update period; no immediate confirmation of changes yet.
Hi, We ship globally and offer express delivery to the USA from UK.
Express delivery is usually 1-3 days.
Within Shopify I have set an international express rate which is 2-11 days (Does anyone know if I can make this quicker?). This rate is also set up on merchant centre.
However when I see my products on Google USA it states 6-20 day shipping time, which I believe will put people off. See pic attached below :
How can I get this changed to show the express delivery option?
Thanks
If you are using Google Merchant Center Classic, submit your shipping data verification. When done, after a few weeks your delivery days will reflect the data you submitted. https://support.google.com/merchants/answer/10834831?hl=en
Great, thanks!
