Shopify inbox chat window opens automatically when you open the store website

I am using shopify inbox for my online store and I have noticed that some times when I open my website, the chat window is open already and it is very random

How do I force it to stay closed until someone clicks on the button?

Website URL - www.thestitchglitch.com

Hi, I was trying to do the same thing. Peeped your website and noticed you had gotten it done. Was wondering how.

HI, I’m trying to figure this out too. I was hoping you can share a solution if you found one. Thanks.

I came here for a solution but I just noticed that the chat bubble doesn’t automatically open when you’re visiting it as a client and not an admin.

As a client, one you close it, it stays closed I believe.

In your websites code

theme.liquid

add the following


Charles

38-3D

1 Like

That doesnt work. I can’t believe this is how the widget works. On mobile, the widget opens to the whole screen by default, hiding the website! Why would you ever want to see a chat window instead of the website you are trying to go to???