Hi,
I just ran a test on my Shopify Inbox messages and in this context the reply was automatically sent via email to the customer because the customer (myself) had left the chat already. I then recognized that the email address which the reply was sent from looks super weird and rather unprofessional – more like a spam email. Since this is an automated process, I guess there is no solution for this but I still wanted to ask if it is somehow possible to change that.
Thank you!
Celina