Hello i just started my dropshipping store and Im from egypt plus quite new to online selling. i’ve been having problems with my payments lately whenever a customer tries to buy anything the same error pops up everytime “there was an issue processing ur payment method try again or use a diffrent payment method” i was using paymob before as my payment gateway but i contacted them and they said they dont support dropshipping so i had to switch so i tried out some other ones but none of them worked like payoneer or my fatoorah so now Im just stuck please help me
Hi @Omar_shehata1 !
You might be having some account issue. Kindly reach out to Shopify support team to check if they can further assist you with this. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the “I still need help” or “chat with a support advisor” option appear.