I have been trying to contact shopify payments support from last 5 days and they haven’t responded even once from the beginning.
Everytime I try to contact them, the customer support rep comes up and says they’ll respond soon.
Is there any way I can get their response?
Hi, @Meet35 .
Thanks for reaching out in our Community Forums about this. Have you since heard back from our Shopify Payments team at all?
I’d like to set the proper expectations here that we don’t have any access to accounts or support tickets via the Community Forums, due to privacy and security reasons. So account-specific situations, such as those that involve a Shopify Payments account, would require a specialized internal team member to assist.
I can understand that you’re eager to receive the support that you need however, so can you provide me with more details about your situation? For example, is your Shopify Payments account currently on hold?