shopify plan selection

Shopify Discussion

Topic summary

A developer working through a Shopify Partner account in India cannot access the Indian Basic plan pricing (₹1,499/month) and is instead seeing the international rate ($29/month).

Suggested solution steps:

  • Set store address and primary market to India (Settings > General and Settings > Markets)
  • Verify billing currency is set to INR (Settings > Billing)
  • Select the Basic plan (Settings > Plan)

If the issue persists:

  • Clear browser cache and disable any active VPNs
  • Contact Shopify Support directly through Settings > Contact Shopify Support
  • Request billing permissions through Partner Dashboard (Stores > [Store Name] > Request access) if lacking necessary account permissions

The discussion remains open pending confirmation whether these steps resolved the pricing display issue.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
1

hi, i am working in shopify partner account. I am from India. Now the store is completely developed, and i am trying to choose the indian Basic plan for my shopify store. But I am unable to see the Indian pricing and its showing international fees..i.e. total of $29 per month. but as per indian basic plan charges comes 1499/-per month. Can anyone please help me in choosing indian basic plan for my store, through the shopify partner account

2

@momsabhiruchi

In order to avail of the Indian Basic plan at ₹1,499 per month in your Shopify Partner account, you need to do the following:
— Set the store address and primary market to India by going to Settings > General and Settings > Markets respectively.
— Verify that your billing currency is set to INR under Settings > Billing.
— Now go ahead and select the Basic plan from Settings > Plan.
However, if you are still being charged $29/month after following these instructions, try clearing your browser cache as well as turning off any VPNs you may be using.

Should this not work, get hold of Shopify support via Settings > Contact Shopify Support and provide them with details about your store.
In case you do not have permission to make billing-related changes on your account, all is not lost – just ask for it.

You can do this easily through the Partner Dashboard by clicking on Stores > [Store Name] > Request access).