Shopify plan

Topic summary

User reports a billing/plan-selection issue: after choosing the Basic plan and paying $1 a few days earlier, they were prompted again to select a plan and pay $1 upon returning to Shopify.

Key details:

  • Action taken: Selected the Basic plan and completed a $1 payment.
  • Current behavior: Shopify is again asking to choose a plan and pay $1 when logging in days later.
  • User question: Why is the system requesting another $1 payment after a recent purchase?

Status and outcomes:

  • No replies or official explanations are provided in the thread.
  • No troubleshooting steps, confirmations of duplicate charges, or account status details are shared.
  • No decisions or resolutions have been reached; the issue remains open.

Open point:

  • Whether this is a billing glitch, account recognition issue, or expected behavior is unresolved and awaits clarification from support or the community.
Summarized with AI on December 25. AI used: gpt-5.

i have selected the basic plan and paid 1$ a few days before but today when i open shopify.com so today once again shopify asked me to choose a plan and pay 1$. why?