We organize and pack our orders by geographical zones. For instance, all West zone orders are grouped together for the logistics team assigned to the West region.
Because of this, when we print packing slips in Shopify, the orders won’t appear in chronological or sequential order. Previously, we could select and print multiple packing slips at once. Now, we’re forced to print them one by one, which is incredibly inefficient.
With several hundred orders a day, this new process easily eats up 1–2 hours just on printing. Shopify quietly removed this feature overnight and brushed off our feedback with a vague “we are listening to your feedback, and we will definitely pass it along to them” without any clear timeline or commitment. The advice is to print packing slip for one order at one time, for now.
It’s frustrating and feels like a step backward. Shopify does not seem to be interested to address this issue. Is anyone else experiencing this issue? If so, maybe we can collectively brainstorm some workarounds or tools to help ease the bottleneck. Thank you.