Hi,
i’m new to Shopify, i created my first store and ran my first Ad campaign
my store : Kitchen crafts shop
I’ve got around 2000 sessions daily for 3 days.
i noticed that the sessions only last a couple of seconds there was no real activity
I started investigating and added a recording and heat map app “lucky orange” and most of the user recordings are really short and show activity, and in the recording, it shows idle activity then End.
i have tested my site and compared to others and correct me if I’m wrong but I think speed might be the issue here
I have 2 questions about this :
- how come the Desktop version of the website loads fast while the mobile version doesn’t ?
2.Do you think this really is an issue ? if so ? how can i solve this
Thanks