Hello, I cant access my shopify account and its been 3 days and no feed back from them. I requested for disabling my 2 authentication. can any one tell me on how to contact them.
Topic summary
Unable to access a Shopify account for 3 days without feedback from support. Requested disabling two-factor authentication (2FA), an extra verification step, to regain access.
Seeking guidance on how to contact Shopify support for account recovery.
Status: Unresolved; no updates or outcomes yet.
I received email from them because i made a lot of request for help but no solution its been 48hrs or more. can any one from shopify comment here.
1 Like
This is a public forum. Shopify Support cannot help you here. You need to contact them through the Help Page Chat.