Any ideas on how to change the location associated with TikTok product catalog in the TT shopify App?
Topic summary
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Issue: How to change the country/location tied to a TikTok product catalog when using the Shopify TikTok app.
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Initial guidance: Check Shopify Admin > Settings > Locations and ensure warehouse details (address and phone) are valid to enable proper TikTok Shop sync.
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Clarification and solution (from TikTok support): The catalog’s country/region is controlled in TikTok, not via Shopify Locations. Create a new Catalog in TikTok Ads Manager and set the correct country/region there. Multiple country catalogs can exist, but Shopify products should be linked to only one catalog.
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Outcome: Resolved. Action item is to configure the catalog region within TikTok Ads Manager by creating a correctly targeted catalog, then link Shopify products to that single catalog.
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Notes: A screenshot was shared for context; no additional technical blockers or app-side toggles were identified in Shopify. The discussion concludes with the TikTok-side catalog setup as the definitive fix.
Hi,
You will want to make sure you’ve got everything correct in your warehouse info. Head over to Settings > Locations in your Shopify Admin and double-check that all details are up to date and valid according to TikTok’s needs
FYI a proper address and phone number for your warehouse is key so TikTok Shop can sync with your product catalog smoothly
Thanks fro replying, but that’s not the answer. The solution from TikTok support is to great a nee Catalog in TikTok Ad Manager and ensure that the country/region is set there correctly. You can have multiple countries, but only link your Shopify products to one catalog.