Should DNS record of CNAME point to 'shops.myshopify.com' or 'mydomain.myshopify.com'?

Technical Q&A
1

Everything I read says that the DNS record of CNAME needs to be shops.myshopify.com . Is this literal or should it be pointed at (mydomain).myshopify.com - IE - icecreamstore.myshopify.com OR shops.myshopify.com

2

Hey, @TheSarge ! Welcome to Shopify Community!

The CNAME record needs to be pointed to shops.myshopify.com. This is also stated in our guide to connecting third-party domains to Shopify, you can refer to it if you need a step-by-step guide in completing the connection. Simply copy the values of the records as they are written and add them to your DNS settings accordingly. I’ve added the records below for your convenience.

  • A record: 23.227.38.65
  • CNAME record: shops.myshopify.com

Domains take up to 48 hours to propagate so you may notice that the domain won’t immediately have a Connected status in the Domains page of your Shopify admin. If the steps in the guide were followed and the connection is successful, it will have eventually have a Connected status. If it doesn’t say Connected after 48 hours, you may contact your domain provider for assistance.

After your domain is connected, make sure you register for email hosting so you can set up an email with your custom domain.

1 Like