Still can't search within orders

I have found the now hidden search bar within the orders, but when I type in keywords or order numbers, nothing happens. I press enter and nothing happens. It does not search anymore. We use this function on a daily basis to separate individual school orders from others. I don’t understand why Shopify would change this??? Any idea how to get the search bar to actually search and filter by entered criteria?

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Hi, @AmyAlex .

Welcome to the Shopify Community!

Yesterday, Shopify received reports of merchants using the search bar on the Orders page and no results populating based on the information entered. Additionally, we also received reports of issues when clicking a customer’s orders from the Customer’s Profile, all orders on the store are displayed.

Our developers have since investigated and resolved the issue. Could you try clearing your cache and cookies or using a different browser to access your Shopify admin?

If you’re still experiencing issues with the search bar function, please reach out to our support team via the Shopify Help Center.