I have been bombarded with false DMCA claims. People have been stealing MY images and posting them as theirs and then DMCA’ing my store. This has happened countless times but recently someone has spam DMCA’d my store and now it is being deleted.
I have 100% ownership over these photos and created them myself. I have over a million revenue on this store. Yet somehow some random person can make a store in 10 minutes, steal my images and upload them, post a DMCA claiming I stole their images, and in a few hours get my million dollar business shut down. How stupid and flawed is that?
This is the worst fault with Shopify I have ever seen, and the reason I am going to switch platforms if they don’t help me. Shopify is horrible at scale due to this issue it needs to be fixed.
I have been loyal to Shopify for a long time, but this is undoubtably the biggest fk up ever and makes the whole platform UNUSABLE. I couldn’t even run that store consistently for 1 month without someone filing a fake DMCA on my store and not a single person from Shopify helped me. Absolutely useless dogs.
Can anyone please give me some advice on how I can even contact Shopify about this issue? Support agents can do absolutely nothing and whenever I email the legal team they take days to respond and it’s just a generalised auto response. I literally can’t contact Shopify at all for this issue.
Please someone help me out to stop my store being deleted and fix this massive flaw in the platform.