Store Feedback

Store Feedback
1

Hi, please give me your feedback on my first client’s store

Fig Cuttings and other Fuits

Pass: 123

It’s about a family business that produce and selling over 50 different types of fig cuttings.

in the future they will sell other fruits also.

please let me know of any improvement suggestions and errors.

Thanks, in advanced.

2 Likes
2

It is nice and clear website. But still have some issues you need to fix.

1 Like
3

Hi @tina6 ,

Thanks for reaching out to the Shopify Community! I’m Mia from MooseDesk, your go-to Live Chat, WhatsApp and FAQ App here to help you enhance your customer support experience :blush:

1. Revise your current FAQ Page

I notice your current FAQ page is functional but could be more visually appealing and better organized. Questions and answers are presented in a basic format, making it harder for users to scan and find relevant information quickly. Therefore, you should create an organized FAQ to can reduce the number of repetitive customer inquiries, saving time for both customer and your team

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For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly! You should only need 5 minutes to set it up.

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2. Add a live chat widget for your Online Store

I can see that your website lacks a help widget and live chat feature to allow customers to contact you immediately. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

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If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

Once again, keep up the fantastic work, and I wish you the best of luck in the future! :blush:

4

Hi @tina6

I hope you are well, here are some recommendations for Improving the Store’s SEO and User Experience: https://prnt.sc/YRKvwa5ttH7X

  • Favicon: The site currently does not have a favicon. Adding one enhances branding and improves the site’s appearance in browser tabs.
  • Meta Title: The meta title is too short. For optimal SEO, it is recommended to use between 50-60 characters.
  • Meta Description: A meta description is missing. Including a well-crafted description can improve click-through rates and search engine visibility.
  • H2 Tag Usage: Some H2 tags are not meaningful or relevant. It is advisable to revise these for better content structure and SEO: https://prnt.sc/xcIIxpCSJQe9

Please let me know if it works. Thank you!

Best,
Daisy - Avada Support Team.

5

This is great and I love the vibe. However, as someone mentioned, please fix your product description. Infact, make it even better by adding more media and widgets in the product description. If you need any help with it, see EmbedAny app in app store or just let me know.

6

Hi, I’m Wayne from Akohub. We have been working with many brands to run online stores. I have viewed your website and hope our expertise can help you.

The layout is clean, making it easy for visitors to navigate through the various offerings. The detailed descriptions of each fruit cutting are particularly commendable, as they provide valuable information that can help customers make informed decisions.

To further enhance the customer experience, consider adding a review section to your website. Implementing a platform like Judge.me can facilitate this process effectively. Customer reviews are crucial as they provide social proof, allowing new customers to see the positive experiences of others. The feedback can significantly influence purchasing decisions and increase sales by enhancing overall trust in your products. When potential buyers see that others have had successful experiences with your fruit cuttings, they are more likely to feel confident in their own purchases.

Additionally, incorporating a clear CTA button in the hero section can greatly improve the shopping experience. A well-placed CTA guides visitors toward making a purchase or exploring more about your products, thereby streamlining their journey through your site. It serves as an invitation to engage with your offerings right from the start, which can lead to higher conversion rates.

Best wishes! If you have any more questions or need a free professional consultation, feel free to let us know! Don’t forget to like and mark it as a solution if you find this helpful.