Store Terminated

Technical Q&A

Topic summary

A store owner received a termination notice with ticket number 8b91cb7c-ec9a-4f0e-b7f0-43aac0cd717b, citing an AUP (Acceptable Use Policy) violation.

Key Issues:

  • No prior warning or explanation was provided
  • The owner is unaware of what violation occurred
  • They have already submitted an appeal form but feel uncertain about the outcome

Current Status:

  • The discussion remains open with no resolution
  • The owner is seeking advice on next steps or similar experiences from the community
Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

8b91cb7c-ec9a-4f0e-b7f0-43aac0cd717b

got this ticket number saying my store has been terminated for not AUP, I have no idea whatsoever why? Not a warning, not a you’ve done this wrong. Nothing. Any ideas what to do? I’ve done the form but it seems helpless.