Stripe as third-party payment provider in Croatia

Topic summary

Stripe availability in Croatia is questioned: Shopify’s admin shows Stripe as “unavailable,” despite Stripe’s site indicating full support in Croatia. Screenshots from both platforms are provided to substantiate the mismatch.

Key questions: When will Shopify update availability for Croatia? Is there an alternative way to connect Stripe?

Suggestions offered: Verify the store’s business address in Shopify Admin > Settings > Store details. The store owner confirms the address is set to Croatia, so the issue persists.

Workaround proposed: Use Easy Pie Checkout, a Stripe-powered third-party checkout for Shopify that works regardless of store location. It supports payments and subscriptions with multiple methods via the Stripe account. A YouTube playlist link is shared for previews/setup.

Notes: Screenshots and the video link are central to understanding the evidence and workaround.

Status: No official resolution or timeline from Shopify is provided. Action items: double-check backend address; consider the third-party Stripe checkout as an interim solution. The discussion remains open.

Summarized with AI on December 20. AI used: gpt-5.

Hi,

I would like to know why Stripe is still marked as unavailable in Croatia despite the fact it’s fully supported in Croatia?

Here is the screenshot from official Stripe website

and here is the screenshot from Shopify admin when trying to add Stripe add payment gateway

So, I have two questions:

  • when are going to change that in Shopify admin?
  • can I connect Stripe payment in any other
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Hi, @marko82 !

Are you sure you set the right address on the backend?

Hi,

thank you for replying.

I went to store Admin->Settings->Store details, you can see below the business address is in Croatia. Do I need to change it somewhere else?

Video Preview List: https://www.youtube.com/playlist?list=PLYcyegf4ttmGdfkCKK0QdRnMu9yUycbJb

If you have a Stripe account, you can use Easy Pie Checkout for Shopify, a Stripe powered third-party checkout solution that works regardless of your Shopify store’s location.

With this solution, you can accept payments and subscriptions with many payment methods supported by your Stripe account.

2 Likes