A merchant is unable to see Stripe as a payment option in their Shopify store settings, despite having an active Stripe account and a published store.
Troubleshooting attempted:
Shopify support indicated that their payment team would review the matter, but clarified they only control approval for Shopify Payments—not third-party options like Stripe, which should normally appear automatically.
Suggested next steps:
The issue remains unresolved, with the merchant still unable to access the Stripe payment option through standard Shopify settings.
Hi All
My store is not showing the Stripe option in the payment methods. I have contacted help as well, my store is published, and I have a Stripe account, but the Stripe option is not showing in the payment methods. How can I integrate Stripe as a payment method? Although I don’t expect a good response here,
if anyone could provide advice regarding this, I would be extremely grateful. Please, those offering paid integration services, do not message me.
Regards
Hi @HadiArts !
It should show on your >settings >payments and search Stripe. If it did not show, you might want to reach out to Stripe support to check if they can see an error on their end regarding your Stripe account. Kindly try some troubleshooting as well such as, switch to a different browser, use different device, and clear your cookies and cache as you might having a technical issue on your end.
I have tried everything, but nothing worked; the error remains the same.
The Stripe option is not showing up at all.
I spoke with the help desk, and they said that the Shopify payment team will decide on this matter.
The Shopify team can only decide on their own Shopify Payments option whether to approve it or not, but the Stripe payment option should be listed.
https://www.linkedin.com/pulse/boost-your-us-shopify-sales-accept-various-payment-methods-uol5f
Check this article, this solution works regardless of your store’s country, supports all payment methods supported by your Stripe account.