Payment method related?

AI-generated summary

Stripe not appearing as a third-party payment provider on a new Shopify store in the US/Canada is the main issue. The store owner notes that Stripe was visible on an older store, but the new store only shows business-information requirements and no standalone Stripe option.

Key update:

  • A reply explains that this is likely expected behavior, not a technical error.
  • In regions where Shopify Payments is supported, such as the US, Shopify may not list Stripe separately because Shopify Payments uses Stripe’s infrastructure.
  • The suggested next step is to set up Shopify Payments and complete the required business details.

Additional suggestion:

  • One participant recommends a third-party checkout app that connects with a Stripe account, but this is presented as an alternative rather than the main answer.

Current status:

  • No dispute emerged in the discussion.
  • The thread points toward Shopify Payments as the practical resolution, with no indication that standalone Stripe can be re-enabled in this case.

Hello, how are you all.

I hop all are doing well.

i have an question about an payment method i want to enable an payment method in shopify i know how to enable but as i can see now its ask me to fulfill the information about business that’s OK but if i go to See all other providers i didn’t see any stripe payment method and if i check my old store its is available in that store but not in new one and my new store is in US and Canada is it remove by shopify or any other issue i don’t know please help me with this.

thank you in advance for your replay.

Try Easy•Pie Checkout that supports many payment methods via your Stripe account.

Hey @user198,

If you’re not seeing Stripe listed as a third-party payment provider, it’s most likely because Stripe isn’t offered separately in your country or because Shopify Payments is available instead. Since Shopify Payments is built on Stripe’s infrastructure, Shopify removes Stripe as a standalone option in regions (such as the US) where Shopify Payments is supported.

You can review the list of available payment gateways for merchants in the United States here.

To move forward, you can follow the guide on setting up Shopify Payments, which walks through the required steps.

Hope this clears things up. :blush: