Payment method related?

Payments + Shipping & Fulfilment

Topic summary

Issue: A user’s new US/Canada Shopify store doesn’t show Stripe under “See all other providers,” unlike an older store.

Explanation: In the US and Canada, Shopify Payments (Shopify’s built-in payment gateway) is available and is powered by Stripe. When Shopify Payments is available, Shopify hides direct Stripe as a separate third‑party provider to prevent duplication, so this is expected behavior—not a removal or bug.

Key terms:

  • Shopify Payments: Shopify’s native gateway using Stripe’s infrastructure; supports card payments, Apple Pay, etc., and typically removes extra transaction fees on most plans.

Recommended actions:

  • Enable Shopify Payments via Settings > Payments > Complete setup (provide business and bank details).
  • If you specifically need Stripe’s standalone features, look for “Stripe Card Payments” (updated naming) in the provider list; if absent, contact Stripe support for an installation link.
  • If Shopify Payments isn’t suitable (e.g., verification issues), consider alternatives like PayPal or Authorize.net.

Status: Clarification provided; no ongoing dispute indicated; appears resolved pending the user’s setup.

Summarized with AI on January 21. AI used: gpt-5.
1

Hello, how are you all.

I hop all are doing well.

i have an question about an payment method i want to enable an payment method in shopify i know how to enable but as i can see now its ask me to fulfill the information about business that’s OK but if i go to See all other providers i didn’t see any stripe payment method and if i check my old store its is available in that store but not in new one and my new store is in US and Canada is it remove by shopify or any other issue i don’t know please help me with this.

thank you in advance for your replay.

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Try Easy•Pie Checkout that supports many payment methods via your Stripe account.

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Hey @user198,

If you’re not seeing Stripe listed as a third-party payment provider, it’s most likely because Stripe isn’t offered separately in your country or because Shopify Payments is available instead. Since Shopify Payments is built on Stripe’s infrastructure, Shopify removes Stripe as a standalone option in regions (such as the US) where Shopify Payments is supported.

You can review the list of available payment gateways for merchants in the United States here.

To move forward, you can follow the guide on setting up Shopify Payments, which walks through the required steps.

Hope this clears things up. :blush:

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