Desktop view is working fine but mobile view is not working…can you please check and update me the code.
Here is the link https://vastrakala.co
Regards
Vijay
Desktop view is working fine but mobile view is not working…can you please check and update me the code.
Here is the link https://vastrakala.co
Regards
Vijay
Hey, @vastrakala .
Thank you for reaching out and bringing this to our attention!
I’ve taken a look at your website and I was not able to replicate the issue on mobile. If the issue is only happening on one device, then it may be an isolated issue on that device. If that is the case, then I’d recommend seeing if clearing the browser’s cookies and caches can help resolve the issue. Depending on which device you’re using, you can clear the cookies and caches for Google Chrome on Android devices or for Safari on Apple devices.
If the issue continues to persists, then it looks like we’ll need to access your account in order to resolve the issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
Were you able to replicate the issue on other mobile devices? Also, would removing the “Powered by Shopify” message from the footer be something that interests you?