Hello,
I really need as soon as possible. I contacted customer service for taxes 2023 to be corrected [a week ago] For some reason is showing my name and my personal social security on the 1099k form. My shopify is showing my business name and everything. The problem is not really that, the BIG problem is that whoever is in charge of TAXES takes for ever to contact you! Is this even legal? I contacted paypal and was really easy BUT SHOPIFY. This is not a joke IRS needed as soon as possible. IRS is wondering if shopify is legally follow up the rules to provide corrected taxes forms to USA sellers. In Shopify is there no option to change your personal information for taxes in not even for next year 2024.
This is not the first time I have problems with shopify. I had a problem with the shopify legal team as well in where I had to hired an expensive lawyer [we won].
I really need my taxes to be corrected from 2023! If shopify is short of people, then needs to hire more people. Shopify is causing lots of problems if they want to run shopify to USA sellers then they need to stick to USA terms and conditions when it comes to taxes corrections. This is not a joke when we deal with IRS!
My time is up. I was supposed to provided this on Monday 16th. What is my options in here?Because true is that you can’t even change the information for 2024 either. Another hassle for 2024 and all the money I have pay for IRS because shopify couldn’t do it’s job correctly!
I just read in another post that it takes about 5 months just to reply you. That’s insane! Imagine replying us as a seller to customers who purchase from us after 5 months!
Please, SHOPIFY TEAM! Don’t reply as you are in the waiting list. Because that is not a solution! I really need somebody from the taxes department to contact me within the 24hrs!