my account go terminated and nobody told me what will happen to the balance thats inside my shopify
You’ll need to reach out to Shopify Support for this. They’re usually very prompt and helpful, so I’m sure they’ll be happy to sort it out for you.
Hello, were you able to resolve this issue? The same thing happened to me and I haven’t had any answers for 12 days. I don’t know what to do anymore, and I can’t get a refund for the item. My store is a legitimate and serious company and they simply don’t resolve anything in customer service.