Shopify has launched the new self-serve returns features! Customers can now request returns right from the Accounts page and configure return rules. We’ve created a handy video to help you configure and use the new features. The video is live on YouTube:
The tutorial covers a high-level overview of:
- Activating the self-serve feature in the Admin
- Creating the return rules and Policy
- Activating the new customer accounts
- Requesting a return as a customer
We hope this helps the Shopify community!
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