The new Shopify self-serve returns - video tutorial

Shopify has launched the new self-serve returns features! Customers can now request returns right from the Accounts page and configure return rules. We’ve created a handy video to help you configure and use the new features. The video is live on YouTube:

The tutorial covers a high-level overview of:

  • Activating the self-serve feature in the Admin
  • Creating the return rules and Policy
  • Activating the new customer accounts
  • Requesting a return as a customer

We hope this helps the Shopify community!

:grin: