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Topic summary

A user is trying to modify information displayed in their Shopify store (shown in an attached screenshot) but cannot locate the relevant code.

Initial Troubleshooting:

  • Another user suggests this might be controlled by an app and recommends contacting the app provider
  • The original poster considers deleting the app but is asked to share their store URL for proper diagnosis

Detailed Solution Provided:
A comprehensive step-by-step guide was offered:

  • Theme Editor First: Check Online Store > Themes > Customize for no-code editing options
  • Code Inspection: If needed, access Actions > Edit Code and search Sections/Snippets folders for relevant .liquid files
  • Browser Tools: Use browser inspect feature to identify content sources
  • Safety Measures: Duplicate theme before making changes to create a backup
  • Alternative Causes: Check if installed apps control the content

Current Status:
The discussion remains open with no confirmation whether the issue was resolved. The user has not yet provided their store URL or indicated which solution approach they pursued.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

How do I change the info on these? I can’t find the code

1000005439.jpg
1000005439.jpg1080×1079 64.8 KB

thank you,

1 Like
2

Hi @Perry07612

Is this from the app? If it is, you need to reach out the app provider.

3

Can I just delete the app?

1 Like
4

Please share your store URL so I can check if it’s from an app or a feature in your theme. Thanks!

5

Hi @Perry07612

I totally get how frustrating it can be when you’re trying to update something on your Shopify theme, but the code isn’t jumping out at you. Let’s walk through how to fix this step by step. Don’t worry—it’s not as scary as it seems!

1. Identify the Section

The first thing to do is figure out what part of your store you’re trying to edit. Is it a banner, footer, or product section? Usually, the name of the section matches what you see in your Shopify theme editor.

2. Check Theme Editor (No Code Needed Yet)

Before diving into code, go to Online Store > Themes > Customize. Most of the time, you can tweak text, images, or settings directly in the theme editor without touching any code. Look for the section you’re editing, and make sure to save changes.

3. Inspect the Theme Code

If you can’t find the option in the editor:

  1. Go to Online Store > Themes and click Actions > Edit Code: https://prnt.sc/DVzk-BYGniPf
  2. Search for the section file you want to change. These are usually under Sections or Snippets. For example:
  • If it’s a banner, look for files like banner.liquid.
  • If it’s in the footer, check footer.liquid.

Once you find the file, look for the part that matches the content or layout you want to edit. Liquid code can be intimidating, but the file names are your best clues!

4. Use Developer Tools to Pinpoint Issues

If you’re stuck, use your browser’s inspect tool (right-click and select “Inspect”) to find where the content is pulling from. This might help you locate the exact file in the Shopify code.

5. Get Help or Backup Before Editing

If you’re nervous about breaking anything, make a backup! Duplicate your theme before editing it:

  • Go to Actions > Duplicate in the Themes menu.
  • This way, if anything goes wrong, you can switch back.

6. Still Can’t Find It?

Sometimes, themes rely on apps or third-party integrations. If you’ve installed apps, check their settings—they might control that content.

If you’re still stuck, drop me another message. I’d be happy to guide you further or help troubleshoot this more deeply.

If you need any other assistance, I am willing to help.
Best regards,
Daisy.