Theme code issues maybe?

Store Design
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Topic summary

A Shopify store owner reports that nearly all published products display as “sold out” on the storefront, despite backend inventory showing items in stock. The issue persists across multiple troubleshooting attempts:

Steps Already Taken:

  • Changed themes
  • Deleted and reloaded products
  • Searched through code and settings

Two community members offered potential solutions:

  • Check locations and shipping/pickup settings, as these can affect product availability
  • Verify products are linked to active inventory locations via Settings > Locations
  • Confirm inventory tracking is enabled and “Continue selling when out of stock” is unchecked
  • Temporarily disable third-party apps or custom code

Current Status: The suggested solutions did not resolve the issue. The problem remains unresolved, with the root cause still unidentified.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

I have just launched a shopify store, it worked well at first but now almost every product I have published to my store shows sold out. But if I look in my account it shows none of the items I have published is actually sold out. I have changed themes, deleted and reloaded new items, searched and searched through code and settings, and cannot figure it out. Is there something im missing?

2

Also check your locations and shipping/pickup settings as these may change product availability on top of inventory.

1 Like
3

Hi @EverythingtoYou
This usually happens when your products aren’t properly linked to an inventory location. Go to Settings > Locations in your Shopify admin and make sure all your products are assigned to an active location with available stock. Also, double-check that the inventory is being tracked and ‘Continue selling when out of stock’ is not checked (unless you want that). If you’re using any third-party apps or custom code, try disabling them temporarily to rule them out.
If my reply is helpful, kindly click like and mark it as an accepted solution.
Thanks!

1 Like
4

Thank you for replying, unfortunately what you suggested wasnt the solution. But I thank you so much for trying anyway!

5

Thank you for replying! Unfortunately what you suggested wasnt the solution to my problem, but im very grateful you took the time to try and help!