Theme codes

Technical Q&A

Topic summary

A user reports that product search functionality is broken on mobile devices but works correctly on desktop computers. An image was attached showing the issue.

Current Status:

  • Two community members have offered to help investigate the problem
  • Both are requesting the store URL (and password if applicable) to diagnose the issue
  • The original poster has not yet responded with the requested information

The discussion remains open and awaiting the store details needed for troubleshooting.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

IMG_7007.jpg
IMG_7007.jpg1179×1967 84.5 KB

Hey,

I have a small problem and it is that for some time I do not see the products in my store when I search on mobile devices does not work but on computers if someone can help me please

2

Hi @alex4302

May I have your store URL so I can take a closer look?

Best,

Daisy

3

Hi @alex4302
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

4

HI @alex4302

Just a quick check in, do you still need help? If yes, please share your store URL so I can take a closer look
Best,
Daisy