There is no Page found while Set up facebook in shopify

Shopify Discussion
1

when I tried to connect my facebook with the shopify store I visited the online store preference and went to set up facebook but it says ,

There’s no page at this address

Check the URL and try again, or use the search bar to find what you need.

I do not know how to get the page back so i can setup my facebook and connect pixel to shopify store.

any help would be highly appreciated.

2

Hello @darshanpatel1
I would like to give you some recommendations to support you

From what you have described, it sounds like you are experiencing a local issue. Local issues are triggered by something on your device or your surrounding circumstances and they can be fixed by local troubleshooting. To pinpoint the cause and attempt to fix the error, you can perform local troubleshooting steps. Feel free to go through the steps below, then try to set up the Facebook channel to see if any of these resolve the problem.

  • Clear the cookies and cache of your browser. After this, completely reboot the browser.
  • Try a different web browser, as well as an incognito window or private browsing window to rule out any browser issues. When using incognito, if you are still experiencing the error, confirm you have disabled browser extensions as these can change how the pages look.
  • Ensure the web browser is up to date on the latest version.
  • Try another device, such as another computer or mobile phone.
  • Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
  • Try the Shopify Mobile app
  • Ensure you do not have any firewalls or pop-up blockers enabled on your device as these can interfere.

Hope my recommendation can works and support for you!
Best regards,
GemPages Support Team

3

Hello @darshanpatel1 ,

This is flareAI - Generating Sales from Google Search, on Autopilot. Helping Shopify merchants in generating $5+ million in sales from Google Search.

If my suggestions helps you, please Like and Accept solution to let me know

It seems like you are facing some local issues.

Did you try to troubleshoot the issue?

You can follow the below steps to troubleshoot the issue.

  1. Clear the cookies and cache of your browser and then reboot the browser and try.
  2. Try a different web browser. For example: If you are currently using Google Chrome, login to your Shopify store using any other browser like Firefox and then try.
  3. Try to connect to FB channel from an incognito window or private browsing window to rule out any browser issues.
  4. Try another device, such as another computer or mobile phone.
  5. Try to connect to some other internet connection. For example: Use network on a phone rather than wifi.

If troubleshooting didn’t work it is better to contact Shopify support.

If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.

Gina
flareAI

4

it is still showing the same problem i tired it using different browser