There’s a problem loading this page

Shopify Discussion
1

I have been having issues with logging in to Shopify, it kept showing the error “There’s a problem loading this page”.

I had attempted the following but with no luck

  1. Refreshing the browser.

  2. Clearing my browser cache & cookies.

  3. Restart my laptop.

  4. Using a different browser

4 Likes
2

same issue

1 Like
3

same issue here also - tried all the same suggested fixes, even tried logging on through another computer, has a colleague log in and still nothing ..

I am following this thread to see if there is a fix suggested.

Nothing mentioned on Shopify status page ..

4

I am thinking to cancel my plan as soon as possible

5

Exact same issue im getting a little panicked now, please keep me updated

6

Did anyone manage to login successfully yet?

7

no, i am waiting in line with shopify chat at the moment ..

8

ok fingers crossed

9

Hi, all.

Thanks for reaching out and posting to the Shopify Community.

On February 14th, Shopify experienced issues with merchants and partners trying to access their admin.

Our developers have since investigated and implemented a fix. Prior to logging into your admin, we recommend clearing your cookies and cache and proceeding to log in as per usual. If you continue to experience issues on your end, you can create a support request through the Shopify Help Center so our team can troubleshoot effectively.

We appreciate your patience and understanding as our team worked to create a fix.