third party theme/ premium theme and speed boosters

Hi everyone, appreciate any assistance.

I recently had the assistance of a web developer in the creation of my store

I am currently trying to decipher and clarify some information with them and they seem very hesitant on providing a clear answer. In my package, premium theme was included which they noted also includes “Speed Boosters” for my webpage. Upon checking with Shopify support, they have advised that my Theme is actually custom made by the developer and as such, is not a shopify premium theme? They also noted that given she (shopify rep) is not experienced in coding, she wouldnt be able to tell if there was a speed booster coding in my URLS.

Just confirming, the web developer had stated that my “Speed Booster” is included in my shopify premium theme, yet shopify are saying I dont have a premium theme and its custom by the developer?

Appreciate any assistance.

Thanks again,

What exactly do you mean by “Speed Boosters”?

Hey mate, thanks for the message – That’s my exact question too. They advertise their web design package includes a “speed booster– When I have further questioned this with them, they said the speed booster is included in Shopify’s premium theme. Its very vague, I have asked the question again and said I don’t understand and I cant find anything on google about premium themes and speed boosters.

When I have questioned them around the “speed booster” they have stated the following – “Speed booster is one of the feature of the premium theme we use, which increases the website speed to less that a second, thus increasing conversion rates and reducing customer bounce back”

In my experience, it may be a plug-in built in to optimize the performance of the page. But generally speaking, the optimization of performance needs to be considered from many aspects, and it is not simple to improve the speed of a certain item, involving code, pictures and other parts.