This app isn't compatible with your store

Topic summary

A developer’s client encounters a compatibility error when attempting to install a Shopify app, with the system displaying “This app isn’t compatible with your store” without providing specific reasons for the incompatibility.

Possible causes identified:

  • Geographic restrictions (apps limited to specific countries)
  • Store type limitations (POS stores or Shopify Plus requirements)
  • Temporary technical glitches that may resolve with time or different browsers

Current status:

  • Multiple users report experiencing the same issue specifically with the “ROPOSO CLOUT” dropshipping app
  • Standard troubleshooting (trying different browsers) has not resolved the problem
  • The discussion remains unresolved with users seeking additional help and solutions
Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

I have a Shopify App that a client is trying to install, but they are getting the “This app isn’t compatible with your store”, but there isn’t enough info on why it isn’t compatible. How do I check why this happened?

https://s3.eu-central-1.amazonaws.com/trengo/media/44908a92318554a339ca.PNG

Some apps are restricted to stores in specific countries, POS Stores, or Shopify Plus stores. Sometimes, this message appears for no reason - trying again after some time or from a different browser helps.

it doesnt work, i tried with 2 browsers. clout dropshipping is available in india but im not able to link it with my shopify store, please help! :cry: :cry:

Hey I am facing the same issue with ROPOSO CLOUT. Did you find the solution? Could you help me out please ?