It seems like the order has come through, however it seems the info is censored with *'s, which will cause fulfillment issues
The name for the order pops up on our end as: “E*** B***es” for example.
Same with address and other information.
You can fix this by updating the fulfillment method to “By Seller” instead of “By TikTok Shop”. But this only applies to future orders, not orders you’ve already received!
1 Like