Too much delay in App Review

Shopify Apps

Topic summary

A developer submitted their Shopify app for review on April 26 and experienced a 9-day wait before a reviewer was assigned on May 5. The reviewer identified a minor bug, which was fixed and resubmitted the next morning (May 6).

Current Status (as of May 14):

  • App remains in “We’re reviewing your submission” status for 8+ days
  • No communication or installation attempt from the reviewer since resubmission

Impact on Developer:

  • Unable to finalize launch timeline
  • Cannot plan marketing efforts or go-to-market strategies
  • Seeking clarity on expected review timeline

Community Response:
Another user suggested that second review rounds typically take longer as they receive lower priority, and recommended reaching out to Liam on the Shopify dev community for assistance.

Status: Unresolved, awaiting Shopify team response or guidance on review timeline.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hi Shopify Team & Community,

We submitted our app for review on April 26 through the Shopify Partner Dashboard. For the next 9 days (until May 5), the status remained "Waiting to assign a reviewer."

On the night of May 5, a reviewer was finally assigned, and they pointed out a minor bug.

We fixed the bug and resubmitted the app the very next morning (May 6).

Now, it’s May 14, and the app is still stuck in the "We’re reviewing your submission—check your email for updates" status. There has been no further communication, and no installation attempt from the reviewer so far.

This delay is becoming extremely frustrating. We are unable to finalize our launch timeline, plan our marketing efforts, or proceed with any go-to-market strategies because everything hinges on this approval.

Can someone from the Shopify team please look into this or at least give some clarity on the expected timeline for the re-review?

We truly appreciate the review process and want to comply with all standards, but the uncertainty is affecting our business planning.

Thanks in advance

2

Hi @komalchandra

The 2nd review round always slower than 1st round because they not priotiry.

You should as Liam on dev community https://community.shopify.dev/