Trying to connect Instagram, but saying ineligible

So I have been trying to connect my Instagram so I can get my pixel to work correctly. Though in the Facebook channel, when I click the button to continue setup. It take me to the next page and then it says Instagram: Not Eligible. If I click the connect button, it then tells me to check the setup requirements. But I don’t see where I am missing something. I have Instagram set to a Business account. I have it connected to Facebook, and the rest of the requirements seem identical to when I was initially setting up the Facebook channel. So I am stuck at this point. Any and all help is greatly appreciated.

Hi @JackinTX

I suggest you to contact Shopify directly for the solution, as they are equipped with the knowledge to deal with this issue. You can directly chat with a Shopify agent here.

If you feel like my answer is helpful, please mark it as SOLUTION. Let me know if you need more help!