unable to product zoom in mobile view

Technical Q&A
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Topic summary

A user is experiencing an issue where product images cannot be zoomed on mobile devices. They provided a specific product page as an example.

Response received:

  • The theme being used does not natively support image zoom functionality on mobile views

Current status:

  • The discussion appears to identify a theme limitation rather than a bug
  • No solution or workaround has been proposed yet
  • The issue remains unresolved
Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Hello everyone,

I’m unable to zoom in mobile view for product

14 kt Yellow Gold Pink Sapphire with White Diamond Ring – KALLATI

1 Like
2

Hi @Kallati

Your theme does not support the function to zoom images on mobile.