MissJ
December 17, 2019, 11:55am
1
Hi
We manage stock externally from Shopify and the volumes are updated regularly.
When processing refunds there is an option to Restock the item which is ticked by default.
We never want to do that so is there a way we can set that button to be unchecked by default?
Thanks
33 Likes
Hello!
Did you ever get an answer to this? I’d also like to know.
Alexis
11 Likes
Did you ever get a response to this question?
9 Likes
Not yet, sadly. It’s a big pain point for us so I’d like to know!
13 Likes
Looks like this went unanswered
11 Likes
Did you ever resolve this as we’re facing the same issue currently?
9 Likes
I just asked this question to Shopify Plus support who confirmed:
However this is apparently an open feature request, so potentially something that might be added as a feature in future.
10 Likes
We find this a nightmare too. I hope Shopify do disable it in the future.
10 Likes
PLN
April 6, 2021, 2:09pm
12
I also would appreciate that feature because I keep forgetting to uncheck the box one in a while. And if items are sold out or almost sold out, this ceates problems for sales without stock.
11 Likes
That auto re-stock is an absolute PITA! It has me swearing every other day. Drives me crazy. It really should be default ‘off’, or at least make you select each time.
6 Likes
+1 for this feature. Every time we miss this box we have to do another refund for another customer.
12 Likes
Still not hearing anything on this. It must be the easiest change in the world to make.
10 Likes
+1
This is a must change to make
9 Likes
Spoon
August 23, 2021, 6:44pm
17
After a bunch of new orders of an OOS item that was restocked thanks to this weakness in Shopify, I just talked to a support tech about this and pointed to this thread. Hopefully it will help this get implemented.
7 Likes
wendysp
December 20, 2021, 4:38am
18
We desperately need this turned off as well! I always forget to uncheck this and it always ends up biting me in the ass. Definite PITA.
8 Likes
jgalvin
January 12, 2022, 11:01am
19
@Shopify_77 Many people have wanted this feature for a long time, any chance you can make this an option in admin settings?
9 Likes
Aiman19
January 22, 2022, 10:23pm
20
This is their answer,
They are not doing it because they feel that there are only a few of us who want this to happen.
7 Likes