View and edit email in a current campaign

Store Design

Topic summary

Initial Question:
A user needed to locate and edit an existing email campaign created in Shopify’s Marketing/Campaigns section.

Solution Provided:

  • Access the Email app through Apps in the left sidebar (search if not visible)
  • Click on the desired campaign, then select “View activity” to see email content
  • Important limitation: Only draft campaigns can be edited—sent campaigns are locked since recipients already received them
  • Supporting resources shared include email marketing best practices and analytics tracking guides

Follow-up Issue:
Another user encountered a template width problem where text boxes appear as narrow columns with no apparent widening options (screenshot provided). This question remains unanswered and open for resolution.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

I have an existing email campaign that was created under Marketing_Campaigns. How do I see the content of the email and then edit, words and graphics, the email?

Screen-Shot-2023-09-20-at-1.17.41-PM.jpg
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2

Hi, @matt_realwasabi .

You can view your Shopify Email campaigns if you navigate to the Email app directly. You can do this by clicking on Apps on the left sidebar of your admin, and if you don’t see the Email app within your list you can simply type it within the search box in order to locate and access it.

Once you’re in the Email app, you can locate the specific campaign you’d like to view, click on it, then click the View activity button. You’ll be able to view what the email looks like from there. Keep in mind however that you won’t be able to edit a campaign that has already been sent out, as those in your email list would have already received the email on their end. So only draft email campaigns are available to be edited.

To further help with your email campaigns, I’ll leave some of our email marketing resources below for you to have a read through:

1 Like
3

Thanks Kimi - exactly what I was looking for! Much appreciated.

4

My pleasure, @matt_realwasabi .

Seeing as my initial reply solved your concerns, I’ll go ahead and mark it as a solution for the benefit of others who may discover this topic. Thanks!

5

Thank you for your post on this subject. My question is how do you edit the template to make it wider as the template I chose and made gives no options to widen the text boxes. It only appears as a thin column. Please see pic. Thank you.

emailwidth.jpg
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