Website problem

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Topic summary

Users are experiencing header layout issues on their e-commerce websites, where headers become disarranged after initial setup.

Primary Issue:

  • Headers lose their formatting unexpectedly after being properly arranged
  • Problem affects at least two different websites (Denim Tears and Flower Instincts)

Identified Problems:

  • Non-clickable footer elements (ABOUT US and category sections) also detected on one site
  • Layout instability suggests underlying technical conflicts

Suggested Troubleshooting Steps:

  • Check for theme conflicts or custom code overrides
  • Review announcement bars or sticky header settings that may shift elements
  • Inspect custom CSS and app scripts for conflicts
  • Clear cache and test in incognito mode to rule out cached styling issues

Status:
The discussion remains open with one user offering to investigate further if provided with theme name and device-specific details. No resolution has been reached yet.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

I am facing a problem with my website header. I arranged it but after some time, it disarranged. Help me out : Denim Tears

2

Hi There,
I have checked your website: Denim Tears
Please share the changes that you need in your header part.
and the second thing I saw in the footer section is ABOUT US and the category is not clickable.
If you are still looking for the same.
Let’s discuss it.
Thanks & Regards,
Jennifer

3

I am facing a problem with my website header. I arranged it but after some time, it disarranged. Help me out (flowerinstincts)

4

Hi flowerinsticts

It sounds like your header layout is being affected by either a theme conflict, custom code, or an app script that’s overriding your settings. if you still yet to resolve it

Here’s what I recommend:

Double-check for any custom CSS or apps that might be modifying the header.

If you’ve added an announcement bar or sticky header, make sure it’s not pushing the header elements around.

Test your site in incognito mode or clear the cache — sometimes old styles cause layout shifts.

If you let me know your theme name and which device it happens on, I’d be happy to take a closer look.