My store says “this site is under development”, but I do not have password protection on. It just started doing this a week ago. Can you please help?
Topic summary
A store owner reports their site unexpectedly displays an “under development” message despite password protection being disabled. This issue began approximately one week ago.
Troubleshooting steps suggested:
- Search the theme code for keywords from the popup message to check if it’s manually coded into the theme
- If found in the code, the message should be removable from there
- Consider whether a recently installed app might be generating this popup
- Contact the Support Team if unable to locate the popup in the theme code
Status: The issue remains unresolved and requires further investigation by the store owner or support team.
Hi, @jvbloom .
Thank you for reaching out! I’m sorry you are having this error show on your store.
I recommend doing a search within your theme code for keywords from that popup message to see if it is something manually coded into the theme anywhere. If it is, then the popup message should be shown there. Alternatively, this may have been generated from an app that was recently installed. I recommend reaching out to our Support Team if you are not able to find the pop-up in your theme code.
Please let me know if you have any further questions!
Talk soon,